Placing Online Orders
You can order quickly and easily through on our web page www.Xant.biz
To add items to your shopping basket, simply click the Buy button next to the item you wish to purchase. To remove an item, Click the View Shopping Basket icon in the top right corner of your screen. Check the BOX below REMOVE and Click Update Changes. To change the Quantity of items in your Shopping Basket, change the number in the box under the # Items and click Update Changes.
Placing Email Orders
Email us at info@xant.biz
Please make sure to include the following:
Product Name Product Description Price Quantity
Along with your full name and mailing address and your credit card details.
NOTE: Sending your Credit Card Information via E-Mail is not secure.
Placing Telephone Orders
If you would like to place your order by phone, it would be our pleasure to assist you. Please call our Customer Service Department at Customer Service at (831)682 0502
Payment Methods
We accept all major credit cards such as Visa, MasterCard, and American Express. There are no credit card surcharges. All payments must be in the U.S. Dollars. Please be sure to provide the exact name, billing address, and telephone number as they appear on the credit card statement. Incorrect information may cause a delay in the time processing the order.
Sales Tax
Only Shipments to CA are subject to sales tax of 8.25%.
No tax is charged for orders delivered outside California.
Billing Questions
Please contact Customer Service at: INFO@xant.biz
Or call our Customer Service Department at 1(831)682 0502
Order Confirmation E-mails
An automatic order confirmation will be sent to you via e-mail.
If you do not have an e-mail address please make sure to copy down your order confirmation number when you complete your check out.
Canceling & Modifying Orders
All cancellations and modifications to your orders must be processed by phone.
Please call our Customer Service Department at 1(831)682 0502
Item Returns
All purchases are final, unless product is defective, or customer service approval with a 20% restocking fee. To request a return authorization, please click here. Defective products are exchanged or repaired at our discretion within 30 days from the date the product was delivered, and must be in its original packaging, in resell able condition. If you have a problem with your order or need to return an item please contact our customer service department at 1-831-682 0502 to obtain a Return Authorization Number (RA#). Please note that NO Returns are accepted without a Return Authorization Number ( RA# ) which is issued by our Customer Service Representative.
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